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FAQ's

CUSTOMERS MAY EXPERIENCE SOME DELAYS IN ONLINE ORDERS DUE TO THE ONGOING COVID-19 PANDEMIC AND DUE TO THE SHIPPING STATUS IN OUR CURRENT ECONOMY.  

Q. Where do you ship to?

A. We can ship worldwide. Please inquire if you need shipping outside of the United States or Canada.

Q. What is your return policy?

A. Please visit our return policy page for more information.

Q: What’s the meaning behind the name Green Buffalow? 

A: Great question! Briefly, our name came from a historical document referencing the first documented wildland fire. A "green buffalow" skin was used as protection from the fire. Visit the history of our name for the whole story... you'll love it!

Q: Can you help me with sizing? 

A: Yes! We are happy to help with any questions and can communicate with you on your measurements to recommend a size. You can always email sizing@greenbuffalow.com and we’ll be glad to help. Additionally, you can view our Size and Fit guide for more information

Q: What materials do you use for your uniforms? 

A: We only use NFPA 1977 compliant materials. You can see our technical specs for our Women’s Aspen Shirt and our Women’s Noble Pant for additional details.

Q: Are your uniforms NFPA 1977 certified? 

A: We currently are not NFPA certified, but due to there being no women’s upper torso sizing standard. Because there are no sizes specific to women, we designed and created our own. We have been working with the NFPA 1977 committee for several years, and actively continue to do so in regard to sizing issues. There have been small changes to the standard for women’s pants, which is a big win, but no changes have been made yet for women’s shirts. All of our materials are NFPA certified and we take your safety very seriously. 

We also know that it is imperative that all Wildland firefighters have properly fitting PPE and that generic sizing currently used in many offerings does not meet the needs of many employees

Q: Do you offer bulk or wholesale order options? 

A: Absolutely. You can fill out a purchasing inquiry  and we’ll get back to you asap. 

Q: Do you have plans to create men’s uniforms? 

A: We do! We’re working on them currently. If you’re interested in giving some feedback or thoughts, we’d love if you filled out a short survey to tell us a bit more about what you’re looking for.

Q: Do you offer discounts or special offers? 

A: We sometimes do! Be sure to join our email newsletter to get alerted when any special offers are announced. 

Q: Do you have any sustainability efforts in place? 

A: Yes. Sustainability is of utmost importance to us, and drives many of the reasons why we do things the way we do. You can read more about our efforts on our Sustainability page.

Q: Do you sell your garments at any retailers? 

A: Absolutely! We’re always happy to sell to you directly, but you can also find our uniforms at some select retailers 

Q: Why buy from Green Buffalow?

A: Green Buffalow is a Women and Minority owned Small Business. We developed our company because we saw the huge need for better fitting uniforms in the Wildland fire industry, not only for women, but for men as well. Green Buffalow has worked hard for years for YOU, to bring you the best fitting uniforms available. Since 2015, we have been working with those both directly in the field and at the NFPA level to develop and create the best fit in Wildland.